Red light on, battery fully charged

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  • Updated 4 years ago
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Several times now I place the fully charged battery on the mower and get a solid red light. Mower works fine with solid red light on the battery and the mower. Mow my entire yard like this several times now. Charger thinks the battery is fine. When battery is out of the mower I get green light. But when on the mower I get the solid red light but everything seems to work fine. Bad battery? Bad mower?
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Greg

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Posted 5 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Hi Greg, thanks for your question.  We have a feeling that's an odd electronics communication on your mower.  We'd be happy to exchange your mower for a different one so we can take a look at yours and figure out why it's giving you some false information.  Please give us a call at 1-855-EGO-5656 (1-855-346-5656) so we can help facilitate an exchange for you.  We're here Monday through Friday from 8:30AM - 8:00PM EST (Saturday and Sunday 10:00AM - 6:00PM EST).