Red light on batt

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  • Updated 4 years ago
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I bought amower a few months ago an a few days ago I charged the batt and it stays red.
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John Paul Register

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Posted 4 years ago

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Blue Angel, Champion

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John, send Customer Service an email at:

Include your contact information, a description of the issue you're having, and make sure your tools and accessories are all registered:

Someone from the Customer Service team will get back to you ASAP.
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What blue said, yeah, do that.
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Denise C

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Official Response
Hi John Paul! We are sorry to hear that you are having issues with your mower battery. We'd like to speak with you over the phone so we can do additional required troubleshooting while you are in front of your EGO products. I do not see that you included your phone number when registering your mower kit. Please give our customer support center a call at your convenience, at (855) 346-5656; we are open until 8pm ET today and throughout the week. Or, if you would prefer to send us an email to with your phone number, one of our EGO specialists will call you back at a time convenient for you. We look froward to helping you with this matter.

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