Received random registration in my email today for battery I have not purchased!

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  • Updated 2 years ago
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Today, I got an email showing a registration of a battery, all in my name...however, I have not purchased any ego product recently and have already registered those I have in the past.  Why am I getting this?  I am a little concerned about your site security/privacy or something...not sure why someone would register a product in my name to may account.  If that is not what happened, then there is something screwed up about your system.  I am stuck on "forever hold" on the customer service phone number...still, right now as I type this.  There does not seem to be any other option to contact customer chat, no email, no reply to that email.  Please advise ASAP!
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Posted 2 years ago

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Amber F.

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Official Response
Szwoopp is correct again: we are actively working to resolve this issue. Our apologies for the inconvenience!