Prong broken on battery, 3 months old, how replace?

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  • Question
  • Updated 2 years ago
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Merged

This conversation has been merged. Please reference the main conversation: Missing battery terminal post/blade on mower

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Robin Piet

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Posted 2 years ago

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David HD, Champion

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Official Response
Robin, call Customer Service and they will take care of this for you.

Customer Service Department can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).
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Blue Angel, Champion

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Robin, are you referring to the terminal on the battery or the tool?

Most newer Ego tools are missing the third prong from the battery attachment which is normal, like this:


Or are you referring to the terminal inside the battery:


It would be nice to know since I have not seen any complaints about the terminals in the battery yet. :-)
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Robin Piet

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Thank you. I was calling on behalf of my husband who had told me wrong what the problem was. He has since called and gotten an answer to the problem. So, you can ignore this!

Thank you for your prompt answer.

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