Power Head availability?

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  • Question
  • Updated 1 year ago
  • Answered
  • (Edited)
Archived and Closed

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Amber and Jennifer
Can we please have some sort of update and/or explanation as to why products are unavailable.

High Lift blade - currently listed as unavailable or Factory backorder - will this product be available to purchase anytime this summer

Power head system - currently only the bare tool head and extension pole are available.  This does not even build a usable tool.  Will the kits and/or tool heads be available to purchase anytime soon.

Thank you
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szwoopp, Champion

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Posted 1 year ago

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Amber F., Official EGO Rep

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Official Response
This situation really comes down to supply and demand: public demand was higher than our vendors anticipated and thus, they sold out. Believe you me, Jen and I have been just as frustrated as you are, but what we all need to remember is that this is a temporary delay. We are actively working to restock and can definitively confirm that the high-lift blade, as well as the Power Head kits and components, will be available again this summer. Unfortunately, we do not have a specific date at this point. We will post an update as soon as new information becomes available.
(Edited)
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Amber F., Official EGO Rep

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Official Response
We sincerely understand everyone's frustration and have already escalated this issue internally. Please know that we greatly appreciate everyone's comments and they are not falling on deaf ears. We are indeed taking your voices seriously, but change can take time.

As our goal is to continue fostering a positive, productive environment on this community, we are now closing this topic. We will reopen it if/when any further updates become available.