Problem with 12" string trimmer

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: out of date

I used the trimmer with a fully charged battery for about 20-25 minutes, and then it stopped. I recharged the battery, made sure the bump hadn't run out of string, then tried to start it again. The bump head rotates for about an inch, then stops and there is one soft beep from the battery. What's going on - I just bought this!
Photo of Tony


  • 80 Points 75 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Denise C

Denise C

  • 6,334 Points 5k badge 2x thumb
Official Response
Hi Tony! Thank you for your post, and we are sorry to hear that you are having trouble with your string trimmer. I have located your account (thank you for registering your trimmer) and will be giving you a call back this afternoon to assist you further.