Power problems

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  • Problem
  • Updated 6 days ago
  • In Progress
I have had the product for about a year. The power had become faulty. When I try to use it I hear an attempt to start with the battery fishing green but then nothing. I had two batteries, it's the same with both. Please help?
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ben worth

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Posted 6 days ago

  • 2
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William E Hanson

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You're under warranty, call customer service 1-855-EGO-5656 (1-855-346-5656).
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szwoopp, Champion

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Some details on which tool you have the issue with would help us provide any ideas for a possible fix.

Otherwise customer service is your best path for trouble shooting and/or a replacement.
 
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ben worth

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It's the electric chainsaw.
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Ken, Champion

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Yes, it would help to know which tool you're having the problem with so we might be able to help troubleshoot.