Power Plus 21" self propelled mower uneven cutting

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  • Updated 2 years ago
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I have had my EGO Power 21" see-propelled mower for two years now.  All of a sudden it's cutting unevenly when mulching.  During the heat of the summer I cut it on 4" to promote root growth.  Granted, I have what I call mutt grass, it's a combination of different grasses but my EGO use to cut so nicely.  I have tried a new blade, didn't help.  I tried sharpening the old blade, didn't help.  I love my EGO mower but basically I have to cut the yard twice to make it look nice and I don't have time for that.  Any ideas?
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Bob Neidinger

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Posted 2 years ago

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Fred Clarke

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In 50 +years I have never had a gas powered lawnmower have this problem. Its something Ego needs to fix if they want to stay in business.
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Michael

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Blue Angel, thank you for your input. I understand exactly what you're saying because I stated almost the same thing about the wheight of the grass bag in a closed thread topic on here.... Yes the adjustment linkage needs repair, but hence my hesitation to send it in under warranty when all they're probably going to do is put new same old parts it already had before and the problem will resurface. If that's the case I will wait until it breaks or my warranty is almost up. This to me just seems like a design issue that needs a re-design. When my mower is out of warranty, and if the warranty repair parts fail again, I will dig into the mower myself and see what I can come up with. That's how much I like this mower! I have bought broken mowers and repaired them for a hobby since I was 12 years old. And now I own a battery mower that I think could possible put me out of my hobby eventually, if they get everything right...
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Blue Angel, Champion

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Perhaps an off-season warranty repair could work without disrupting your lawn maintenance? Not sure where you're at.

Another thing to keep in mind, there are continuous improvements made over time to parts that are problematic. For example, the gears in the driven wheels have been upgraded to address an issue. It's entirely possible that the replacement parts for the height adjustment could have been revised as well. Just speculation on my part as no such announcement has confirmed this, but a repair could turn into a permanent solution.
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Michael

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Thank you again, I fully understand. I am in Oklahoma City.
Yes when I do send it in, it will most likely be off season.
Earlier I stated that my mower is a first gen mower. I got it the summer they came out. I honestly expected there to be issues. I have been happy that there isn't any more issues than this. Other than one of the clips on one side of my battery door cover broke, which has absolutely no effect on the use of the mower at all.... I also was one of the lucky few that scored a highlift blade off Amazon a while back and I love it's bagging performance and I have seen no change in my runtime! I understand that manufactures can only test to a certain degree even though they try to cover everything, but real world use with different people will always show weak issues in anything.
A proud company understands this too and will look into their products and listen to their customers in which I'm sure EGO is doing, although they are rolling quite a lot of new things out rather quickly. But again, I understand that "you're" not a fierce competitor if "you" don't have a full line of products...
Things, improvement, and changes all take time.
Time will tell all here!
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Blue Angel, Champion

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Cheers!

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