Power outage

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

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The battery on my cordless blower is defective - red blinking lights on charger.

Customer service is non existent - have called twice and left a message twice - no answer - no call back

Very disappointed as Home Depot will not replace and now I have been abandoned by  the manufacturer

Very disappointing since this is the most expensive blower on the market

Not sure why service is so bad but it certainly is

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Terry

  • 70 Points
  • mad, abandoned, ignored and cheated

Posted 4 years ago

  • 1
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Blue Angel, Champion

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Official Response
Send them an email:

support@egopowerplus.com

They will get back to you as soon as they can!
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Jennifer VandeWater, Community Manager

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Official Response
Terry, we received your email and just sent you a response. Please accept our apologies for your disappointment. We see that you were able to speak to Tracy this weekend and have a replacement charger on its way to you.  Please let us know if there's anything else we can do for you.