Power Mower

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

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I received the ego power mover as a fathers day gift in 2014. The mower worked flawlessly the first summer and most of this year until last week. I took a short break after moving most of my lawn. When I tried to restart the mower nothing happened, the battery was fully charged, handles fully extended and clamps locked. I tried everything but to no avail. The headlights work and the blade spins freely by hand. I love this mower and would like to continue using this product. This fathers day I received the Ego power blower; great tool. HELP!!!!
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thomas

  • 72 Points

Posted 4 years ago

  • 1
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Denise C

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Official Response
Hi Thomas! We are very sorry to hear that your mower has suddenly stopped working, and we greatly appreciate that you have already went through the troubleshooting steps on your own. We'd like to assist you directly but I do not see a phone number linked with your account. If you could either give us a call toll free at 855-346-5656, as we are available Monday through Friday 8:30AM-8PM EST and Saturdays and Sundays 10AM-6PM EST for your convenience; -or- send an email to support@egopowerplus.com including your name, phone number, and the best time to reach you, and we will call you back. We look forward to hearing from you!

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