Power Handle on Mower Sticks

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  • Updated 3 years ago
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  • (Edited)
I have a new 21" self propelled mower.  Sometimes, the drive handle sticks to the sheathing and I find myself getting yanked until I am able to "unstick" it.  Anyone else having this problem?  If so, are there suggestions for solving it?
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Richard

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Posted 3 years ago

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David Cline

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I haven't experienced this, but it sure sounds scary and possibly dangerous. Is the lever physically sticking to the handle? Whether that is the issue or not, you may want to call Ego so they can investigate further.
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Richard

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Yes.  The lever physically sticks to the handle.
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Exrace

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Can you take a photo of the issue? Sounds like there is some type of damage to the mechanism.
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Richard

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The mechanism is not damaged.  I'll try to get a photo of it in the next few days.  Not at home just now. The power level is not bent.  It just seems to get stuck on that rubbery stuff covering the metal tubing.
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Richard

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Cut the lawn today.  I could not get a picture of the handle sticking while the mower was not in use.  It stuck once while rounding a corner and pulling up a hill.  This was the only time it happened.  After use, I tried to make it stick, but would not.  Therefore, no picture.
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Richard

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Drive handle stuck again.  This time it could have been dangerous.  While cutting up our hill, I slipped, let go of the mower and the blade stopped but the mower kept going since the drive handle was stuck to the side of the main handle.  I was able to catch up to it before it went down the driveway and into the road.  Any suggestions?  (Perhaps a slightly less or more of a curve in the design of the drive handle might eliminate the problem of it sticking.)  This could become a safety issue.

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Richard

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David. Thanks!
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Richard

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The first time this happened was the first or second cutting.  The handles were pristine.  I'll try what you suggest but I think the curvature of the drive handle is the issue.  It mates too closely to the main handle when fully engaged.  It might be an easy, permanent fix along with adding a "retro-fit" option for those who'd opt for it.
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David Cline

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My next suggestion would be to wrap a rubber band around the lever—it would reduce the contact area and add some spring to separate them when released.

Not the prettiest or most elegant temporary solution, but if it works then at least you can continue to use your mower without fear of ongoing safety concerns!
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Richard

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Great idea!! Or use duct tape.  Even uglier, but more manly.  (Totally kidding -- duct tape might, actually, make it stickier.)
(Edited)
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Richard

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By the way, do the good folks at EGO ever read these entries?  Just wondering.
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Jennifer VandeWater, Community Manager

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Official Response
Richard, yes, we are reading these.  We were waiting to see if this happened again and we just saw that it did.  Did you try to see if the residue could be removed with Goof Off?  This is the first we have seen of this type of complaint and wonder if it's just your unit specifically that has a defect with that handle.  If you are within 90 days, Home Depot will exchange this unit for you.  Our customer service team could also replace this for you under the warranty.  We're definitely keeping an eye on this sort of complaint.
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Richard

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Hi Jennifer.  There is no residue on the handle.  I purchased the unit in March and it is beyond 90 days.  (I just went out and double checked.) There is non debris/residue on either the drive lever or the handle itself.  I also cannot duplicate the issue.  I've used the mower about 6 times now and this has happened 3 times.  It is very random and no way to predict.  I'd rather just keep using it, for now and see how it goes.
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Blue Angel, Champion

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Richard, something else to try, how about some baby powder or something similar that would take the "tack" out of the surface of the foam handle cover?

Unless there's an edge on the handle which could be digging into the handle cover and grabbing it, like parting line flash or similar?

This picture gives an example of flash, which is plastic that sometimes leaves a protruding edge on plastic parts where the mold comes together:



Flash can usually be trimmed carefully with a sharp knife, or sanded/filed off.
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Richard

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It is clear of any flashing.  I'm going to try David's rubber-band suggestion.

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Dave .

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Return-spring too weak?   I presume there is a return-spring, eh?