POWER 15" STRING TRIMMER running to slow to cut.

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  • Problem
  • Updated 2 years ago
  • In Progress
Used my trimmer for about 15 min when the motor would no longer run at high RPM's. I tried to change the battery, clean the shaft and replace the string and is still running slow, to slow to cut grass. 
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Bradley Barnard

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Posted 2 years ago

  • 1
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Oregon Mike, Champion

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Official Response
When did you buy the trimmer? If within the last 90 days and you got it at HD you can return/exchange it. (1 year return policy if you used an HD credit card)
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Ed

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Is the  HD policy on equipment 30 or 90 days?
(Edited)
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Oregon Mike, Champion

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Home Depot's return policy is 90 days. If you paid with an HD credit card, it gets extended to one year.
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Bradley Barnard

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Thank you, 
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Woody Crandall

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Does the motor sound like it is running at high rpm, but string is spinning much slower or is motor struggling? Also with power off, is there any resistance hand rotating the string cartridge or is it freewheeling?
(Edited)
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Bradley Barnard

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Motor is  struggling, running at lower RPM with or without the string cartridge on. When you turn it by hand it feels free and moves freely. 
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Woody Crandall

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Yup! Bad motor bearings. Return it.