Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: out of date
Question for EGO: Is it possible to pre-order the high lift blade for the 21" SP mower that was advertised as being released in the USA in early 2017?
Is "early 2017" still on track?
Is "early 2017" still on track?
-
2,832 Points
Posted 3 years ago
-
132 Points
Ken, Champion
-
73,600 Points
Jennifer VandeWater, Community Manager
-
81,068 Points
-
2,832 Points
Jennifer: Thanks for the update. What is the current target date for release of the blade in the US?
-
412 Points
Based on my experience with the Ego mower, I would wait until that blade is out there and in use to get feed back. Why let Ego stick you with more parts that don't work very well. This forum is all Ego lovers and they think these products are the best, and we all know that is not true. Ego should recall these mowers with the bad blades and fix them so they will at least lbe as good a WalMrart $199 gas mower...shouldn't they?
(Edited)
-
22,256 Points
Dude ,the part should likely only be about $20. I'll try it without waiting for reviews--I want to make up my own mind about how the blade will work for ME, on MY grass. If I had a way to downrank your post, I would!
(Edited)
-
14,688 Points
I'm with Dave....
$20? SRSLY?
$20? SRSLY?
-
65,100 Points
Im with both of these guys. Recal the mower for defective blades? They aren't defective. They work fine. Just keep them sharp. Problem solved.
-
412 Points
Jacob. you always take the "company line"!
This blog is laced with complaints from unhappy owners that have mowers that do not cut properly, don't mulch properly and don't have enough suction to clean up the lawn. It is a design flaw along with the low RPMs to save the battery.
...but "them" usless littel lightst are great! I am user you will agree what that too...
Ken, Champion
-
73,600 Points
First of all, this isn't a blog.
Second, it's also laced with people who are thrilled with their Ego products. But we also discuss shortcomings and possible solutions and workarounds. You tend to ignore those posts and read what you want to read.
Ego isn't going to recall anything, nor should they. If they come up with an improved mulching blade design they'll release it.
The problems with the 21-inch mowers seems to be specific to the type of grass being cut. Those who live in the south, who have thicker, denser varieties of grass, seem to have more problems than those of us in the north.
The high-lift blade will be out before the start of the mowing season next year. Home Depot isn't going to bother to stock a new lawn mower blade going into winter.
But it does make sense to wait and read some reviews when it does come out to see whether it will address the kinds of problems you're having. The high-lift blade improves bagging but apparently doesn't do anything to improve mulching.
But as Dave said, it's only about a $20 item anyway, so it might be worth taking a chance to see whether it works for you.
Second, it's also laced with people who are thrilled with their Ego products. But we also discuss shortcomings and possible solutions and workarounds. You tend to ignore those posts and read what you want to read.
Ego isn't going to recall anything, nor should they. If they come up with an improved mulching blade design they'll release it.
The problems with the 21-inch mowers seems to be specific to the type of grass being cut. Those who live in the south, who have thicker, denser varieties of grass, seem to have more problems than those of us in the north.
The high-lift blade will be out before the start of the mowing season next year. Home Depot isn't going to bother to stock a new lawn mower blade going into winter.
But it does make sense to wait and read some reviews when it does come out to see whether it will address the kinds of problems you're having. The high-lift blade improves bagging but apparently doesn't do anything to improve mulching.
But as Dave said, it's only about a $20 item anyway, so it might be worth taking a chance to see whether it works for you.
-
2,832 Points
Ken,
Although I agree with most of what you wrote, I do have a couple observations:
1. What is your basis to make the statement "The high-lift blade improves bagging but apparently doesn't do anything to improve mulching". AFAIK no one in the USA on this blog has any experience with it.
2. The 21" SP mower is a good product whose capability was over hyped by the EGO marketing department. It does not perform anywhere as well as a gas mower in mulching and vacuuming. But it does cut grass very well, at least my unit on my lawn.
But I'm not looking forward to dealing with HD for repairs. EGO needs to get that aspect of its service program fixed, and soon before it costs them customers.
Harry
-
412 Points
Harry, you got the idea! Ole Ken never saw an EGo product that he did not like...no matter what?
Both cutting and mulching have been an issue. Mine will go right over a loose leaf and leave it sitting in the grass. There is littie or no suction to raise mid-west blue grass for a proper cut (ala Hondas & Toro mowers. My seems to just push the grass over as it passes along. It is very anoying. So why spend for new balde?
But, I don't think it is blade issue, it is an RPM issue. Last week my 7a battery was down so I used the 2A in the mover. With that battery the mower ran at a high RPM the life of th charge. When I put the 7A in, it was back to slow the RPMs again.
I think EGo slows the blades down to extend the battery life. No new blade will fix that issue.
The folks here all like Ego, they defend them on everyhing, most are people who are happier to have "battery powered" mower, then one that will really cut grass. I thnk a mower can be both, but it is not an Ego.
-
412 Points
Jacob, yes there a e some good comments--but should't there be? This a $600 lawn mower...the high end price range. A buyer should expect it to perform well
You always defend the mower and EGo no matter what. For you it is always the "user" who is a fault.... they do't understand..hahahaha
It is your misson to drive away any user who is not infatuated with a $600 mower that 1/2 cuts, won't mulch and barely baggs
...come one do you work for Ego or not?..are you a share holder?
breech
-
1,288 Points
This is weird, Steve. I live in Michigan and my property is surrounded by trees. That being said, I have a lot of leafs falling down (or being blown to) my property. When I use bagging all leafs get collected with no issues at 2.5" height. When I do mulching - all leafs are mulched perfectly fine on exact same height.
Mulching by EGO mower could indeed use some improvement (and I hope new blade would provide it) because when you mow the lawn by cutting more than an inch of the grass - you get streaks of clippings left on the side. However, for me it is not as bad as you've described.
Mulching by EGO mower could indeed use some improvement (and I hope new blade would provide it) because when you mow the lawn by cutting more than an inch of the grass - you get streaks of clippings left on the side. However, for me it is not as bad as you've described.
Ken, Champion
-
73,600 Points
Harry, the basis for my comment is from representatives of Ego who have commented on this forum about the high-lift blade. The blade has been available in Europe for a while. It was designed for bagging, not mulching.
As usual, Steve, you're more interested in making snide personal insults rather than focus on the topic at hand. If you look at my posting history, you will see that I have, in fact, criticized Ego and their products when need be, especially with respect to the warranty repair problems people have had. You either haven't read those, or you've conveniently ignored them.
The Ego 21-inch mower doesn't work for you, which is disappointing. I have no experience with that mower --- I have the 20-inch model, which works well for me in the upper Midwest. And there are several people who have had complaints about the 21-inch mower and plenty of others who have not had the problems you have had. It definitely gets mixed reviews, and the consensus seems to be that it depends on climate and grass type.
If it doesn't work for you I don't see anything that is going to change that. All I can recommend is that you sell your mower and buy one that better suits your needs.
As usual, Steve, you're more interested in making snide personal insults rather than focus on the topic at hand. If you look at my posting history, you will see that I have, in fact, criticized Ego and their products when need be, especially with respect to the warranty repair problems people have had. You either haven't read those, or you've conveniently ignored them.
The Ego 21-inch mower doesn't work for you, which is disappointing. I have no experience with that mower --- I have the 20-inch model, which works well for me in the upper Midwest. And there are several people who have had complaints about the 21-inch mower and plenty of others who have not had the problems you have had. It definitely gets mixed reviews, and the consensus seems to be that it depends on climate and grass type.
If it doesn't work for you I don't see anything that is going to change that. All I can recommend is that you sell your mower and buy one that better suits your needs.
(Edited)
-
412 Points
Oleg, I do not have that sucess here in Columbus Ohio. I had a Nueton (12 years)before th EGo and it was frail little mower that out perfomed the EGO in every way..except the battery charging etc.
I have looked back at the postings here and I see complaints about these things going back a long time. What I don't see is EGO doing anything about it.
Maybe I have a bad mower???...that I am stuck with as there is no one in my area that will work on them. But I thnk it is what it "is"..They got the battery thing working and quit before they had a really top notch lawn mower.
I bought it based on the reviews on these blogs etc...there was no where to go to see or try one. Then Home Depot screwed up the delivery and I was without the right battery for weeks..it has been a painful ordeal to buy this mower.
So. for me I want users to see what these movers really are.
(Edited)
-
412 Points
Ken, I notice you commet on other EGo products too. Recently on the chainsaw..do you have chainsaw...or just commenting on it?
Just makes me wonder...if you don't have my mower, why are you even commenting on it?? I am not commenting on your mower, or your chainsaw(if you really have one.
Do you drive a Prius too?
(Edited)
Blue Angel, Champion
-
180,078 Points
Steve, anyone who buys a mower from Home Depot has 90 days to return it if they're not satisfied. If you were unsatisfied with the mower and the battery delivery ate into your 90 day return window, I would have argued that with HD.
90 days is a pretty generous amount of time to be able to use something and still return it. Cutting your lawn once a week would give you 12-13 uses in that period.
If the mower performs as poorly on your lawn as you report, I don't see why you would have kept it?
90 days is a pretty generous amount of time to be able to use something and still return it. Cutting your lawn once a week would give you 12-13 uses in that period.
If the mower performs as poorly on your lawn as you report, I don't see why you would have kept it?
-
1,288 Points
Well, it sucks that this mower didn't work out for you. I'm in no way associated with EGO but I have zero complaints about this mower. Cleaning the deck after each mowing (washing it with the damp cloth), using air compressor to blow off the dust, lubricating all parts at least twice a year, sharpening the blade every month - the mower works flawlessly for me.
The only issue I had was the clamps got loose. CS sent new ones to me in no time.
I was posting pics of my lawn on this forum before. I mow every 4 days so I don't have an issue with mulching either. When I mow once a week - I get clippings on a side.
Your negative feedback is welcome (people need to hear both sides) unless it's overwhelming and insulting. You've had bad experience with this mower - we get it. No need to insult other forum members though.
The only issue I had was the clamps got loose. CS sent new ones to me in no time.
I was posting pics of my lawn on this forum before. I mow every 4 days so I don't have an issue with mulching either. When I mow once a week - I get clippings on a side.
Your negative feedback is welcome (people need to hear both sides) unless it's overwhelming and insulting. You've had bad experience with this mower - we get it. No need to insult other forum members though.
Blue Angel, Champion
-
180,078 Points
Well stated, Oleg.
Ken, Champion
-
73,600 Points
Steve, I have a variety of Ego products, and some experience with a few that I don't own personally. I pass along any information I have from personal experience, but I also pass along any relevant information that has been shared by other users or by Ego's customer service representatives. Sometimes new people post questions that have been answered previously, so if I can easily pass along helpful information without making them search through two or three years' worth of posts, I'll do that.
If you actually read my comment about the chain saw, it wasn't about the chain saw itself, and I didn't say or even imply that I did. In fact, I plainly stated that I've never owned either one. My comment was about dealing with Home Depot and a shipping problem, and how to get a damaged shipment replaced. I DO have experience with that.
No, I don't drive a Prius. Never even been in one.
If you actually read my comment about the chain saw, it wasn't about the chain saw itself, and I didn't say or even imply that I did. In fact, I plainly stated that I've never owned either one. My comment was about dealing with Home Depot and a shipping problem, and how to get a damaged shipment replaced. I DO have experience with that.
No, I don't drive a Prius. Never even been in one.
(Edited)
-
37,202 Points
BA, don't forget that you get 365 days to return the mower if you pay with an HD charge or credit card. Of course gas powered equipment is excluded from that generous return policy, so this is a huge benefit if you want to thoroughly test out an Ego mower before committing to the switch from gas.
Steve, if the Ego mower doesn't perform as well as you expect, I would definitely take advantage of the return policy. All Ego models certainly aren't the same as each other, much less to as all gas mowers. There are definitely inherent differences and unique limitations to an electric motor compared to gas motors. And there are even differences between battery types. I'm sure Ego can substantiate their "power of gas" marketing with a technical comparison on some specific dimension (likely torque). But if the mower doesn't work for you, return it and get a gas mower.
For me, the dozen ways that the Ego mower is easier to store, maintain, set up, and use are worth possibly giving up some performance compared to the latest and greatest mowers. And since it performs as well as my 15 year old Honda, I never experienced that supposed better performance to miss it.
Steve, if the Ego mower doesn't perform as well as you expect, I would definitely take advantage of the return policy. All Ego models certainly aren't the same as each other, much less to as all gas mowers. There are definitely inherent differences and unique limitations to an electric motor compared to gas motors. And there are even differences between battery types. I'm sure Ego can substantiate their "power of gas" marketing with a technical comparison on some specific dimension (likely torque). But if the mower doesn't work for you, return it and get a gas mower.
For me, the dozen ways that the Ego mower is easier to store, maintain, set up, and use are worth possibly giving up some performance compared to the latest and greatest mowers. And since it performs as well as my 15 year old Honda, I never experienced that supposed better performance to miss it.
-
14,688 Points
The few detriments, (lack of lift) are FAR outweighed by the convenience of a lightweight, battery powered mower. I complained about the lack of lift, I was one of the first to ask how do we get the HL blade here. so what I found so far I have to do is take about 2 minutes with a lawn rake and lift the fallen leaves to the surface, then they get chopped up just fine.
Read the Home Depot reviews, granted most of them are "honeymoon phase", but they're overwhelmingly positive.
Dang, if a mower was bugging me as much as it's bugging me I would be getting rid of it - life's too short amigo.
And, Ego apparently IS "doing something about it" (the lift problem) by releasing a "High Lift" blade.
I'll happily spend $20 to see if it helps. If it doesn't I'll go back to the quick raking to the surface and call it good. My serenity and peace of mind is more important to me than trying to get a company to "recall" mowers, and convince us to join the bandwagon, cuz that crap is, well - LOL
I don't miss my Honda mower a tiny bit either.
-
14,688 Points
Sorry meant to say as much as it was bugging Steve - I'd GET RID OF IT
-
412 Points
Bloomz, there is nothing worse than "buyer's remorse".
I made an EXPENSIVE mistake, I am a "lawn guy" and I like it to be perfect. I have had lots of mowers, all the name brands.I read the blogs and user reports, bought the EGo. I had a huge hassle w/Home depot to get it, and I had to fight to get the right battery, after weeks I got ot use it.
I complained, no one listened...this blog wants you to think you are the problem. Most are just impressed that there is a battery mower I thnk, but it is not a good lawn mower in my opinion. It does not cut right, the problem as I see it is that EGO blade speeds are slower than gasoline blade speeds by a lot. The grass is just not standing up when the blade goes over it. My "Guess" is that this saves the battery and they can brag about the life of the battery life.
Some ot the responders on this blog attack any user that does not annoit the EGO as the "cat's meow" of lawn mowers. I laugh at the reponders that look an awful lot like "paid by the company" to repond to anyone that complains about any little thing.The ones that are the "champions" must not have a life because if you mention the word "EGO" they are right there to defend the brand...no matter the complaint then have the brass to say "your comments are not helpful"...hahahaha "GET A LIFE"!
I made a $600 mistake and I don't like that as these bloggers and users places were the reason I bought the thing.
I see them on Ebay for sale, so there must be others trying to unlad them
(Edited)
Blue Angel, Champion
-
180,078 Points
Steve, I suggest selling it to recoup as much of your mistake as possible and moving on. I have a life, and I would never let a yard tool ruin it. ;-)
Your mower is making you bitter. It's not worth it, man! :-)
Your mower is making you bitter. It's not worth it, man! :-)
-
14,688 Points
Agree with Blue - life's too short. I empathize and also hate buyers remorse, but.... 90 days is PLENTY long to make a decision based on your own personal experience. That's nearly a whole mowing season where I live.
But couldn't you realize within the first 90 days that it wasn't a good fit for you? It wasn't the fault of the "fans" (myself included) that you couldn't decide to return it, as I believe I would have realized that from the first or second mow.
I am a fan, but it surely isn't my fault or any of the other fans that you kept it past the return date. So please don't try to blame that on any of us.
Here's a good question - why didn't you return it?????
I sure as hell would have had I hated it like you obviously do.
And, I watch ebay, and there's not that many of them there, I bought a couple more EGO products there, the blower and the string trimmer, but I'd venture a guess that the percentage that don't like them are really quite small.
Sell the SOB and Be Happy!
All the best
da bloomz
Ken, Champion
-
73,600 Points
There are plenty of Honda mowers for sale on eBay, too, so obviously that means people hate them as well.
I wasn't thrilled with the bump-feed performance on Ego's 12-inch trimmer, so I exchanged it for the 15-inch model. Home Depot really does make it a breeze to return or exchange items.
I wasn't thrilled with the bump-feed performance on Ego's 12-inch trimmer, so I exchanged it for the 15-inch model. Home Depot really does make it a breeze to return or exchange items.
-
65,100 Points
Steve. All i said was there isn't a problem with the blades. There is no justification to you comments and I don't understand your hostility.
Its true i make roughly 1,000,000,000 per year from EGO. Along with owning 99% of EGO. I will make alot more if i fool people into buying EGO tools. So don't expose me anymore please
Its true i make roughly 1,000,000,000 per year from EGO. Along with owning 99% of EGO. I will make alot more if i fool people into buying EGO tools. So don't expose me anymore please
-
412 Points
Jacob:
I don't want you to risk loosing that "CHAMPION" merit badge that you have acquired for defending Ego all the time. I tell my young grandson the same thing in his cub scout work too
...but "them little EGO headlights are best" of any major mower mfg!
...take breath, sit down, get ready for Thanksgiving!
breech
-
65,100 Points
Can you put your grandson on? I bet we could have a more intelligent conversation.
-
2,832 Points
Jacob. Apparently your post from 18:22 was redacted by the powers that be. But I agree with you. Let's get on with life and end this stupid discussion. And I'm the OP of this thread. Did not intend to start a firestorm .
-
412 Points
Jacob, Jacob, do I sense some sarcasm in your posts??As I posted earlier, destroy the messenger, it is always the end user's fault, not the product. I just want an expensive mower to work as advertised...my SP Ego is not that.
Soon all that will be on this board will "you" champions" talking about your batteries...hahaha....all good reports to I figure too. Any complainers will be gone, if there are any left.
...did you say you drive a Prius?
breech
-
65,100 Points
It ok harry. There are always unhappy people on these forums.
Steve, I repeat, I just said there isn't anything wrong with the blade. NEVER did i say there wasn't anything wrong with the mower.
I drive a beat down 2003 durango. So.. nope. I don't drive a prius.
Steve, I repeat, I just said there isn't anything wrong with the blade. NEVER did i say there wasn't anything wrong with the mower.
I drive a beat down 2003 durango. So.. nope. I don't drive a prius.
-
14,688 Points
Steve never answered why he didn't return it I notice.....
So it must be all OUR fault.
So it must be all OUR fault.
David Cline
bloomz