packed lawn mower for travel worked fine set back up wont start all lights green on batterie place in safety key pull handle nothing

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  • Problem
  • Updated 3 years ago
  • In Progress
wont start baterie fully charged
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sandra graves

  • 70 Points

Posted 3 years ago

  • 1
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Jennifer VandeWater, Community Manager

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Official Response
Sandra, are you still experiencing issues with your mower?  Have you checked out this thread with some helpful ideas to try? https://community.egopowerplus.com/ego/topics/mower-wont-start-up

 1)  Does the battery display a green light when the indicator is pressed?
2)    Is the battery securely locked into place?
3)    Does the Mower headlight turn on when the light button is pressed? If not, check again to make sure the battery is fully locked into place.
4)    Are the handles fully extended to display the black lines on either side of the handle? If not, release the clasps and extend the handles the full distance.
5)    When starting the mower, be sure to depress the safety down before pulling the bail handle. 

If you still need help, sometimes it's fastest to speak to our customer service team to help diagnose the issue and get you the warranty help you might need. They can be reached at 1-855-346-5656.