orange flashing battery

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  • Updated 3 years ago
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My 20" mower cuts out and flashes orange. I have read the manual and i know it indicates, over-heating or stress on the mower. But its consitantly happening, when the temp is cool and its first being used it make no difference, it then has to be ejected and reinserted to work again for 5 mins max.

I emailed customer services, and im told to call, or let them know if i want to contiune to resolve the problem on email. Due to my speach difficulty and work issues im still waiting for them to reply to my 4th email. its been 2 weeks now.
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Cory

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Posted 3 years ago

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David Cline

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Official Response
This may be the normal performance of the 20". Depending on lawn type, mowing conditions, how fast the grass is growing, and how short you are cutting it, I would say this is expected. I know it sounds a lot like my experience with the 20" mower.

My tips are:

Keep the blade razor sharp (I kept several and put a freshly sharpened blade on every mow).

Keep the underside of the deck completely clean and coat it with a silicone or graphite spray to reduce buildup.

Raise the cutting height. I tried to cut mine to a 2 at the beginning of the season, but had to raise to a 3 and eventually a 4 by the end both years.

Don't cut in the morning when the grass is wet with dew or within a day or two of heavy rain. Wet grass is much harder for the mower to cut.

Overlap strips to cut slightly less grass, maybe 15" per pass instead of 19".

Charge and store the batteries inside the house, not in a garage. Alternate batteries to reduce downtime with each overload shutoff.

And I saved my very best tip for last: If your mower was purchased this season, just exchange it for the 21". The variable power blade is a lifesaver for me, and has yet to be overwhelmed by my lawn that could choke out the 20" 10-15+ times per mowing, adding at least an hour or two to the mowing time.