Only getting 15 minutes of use time out of lawn mower. Is this normal

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Only getting about 15 minutes on a fully charged battery
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matt hildebrand

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Posted 5 years ago

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5 years ago
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Blue Angel, Champion

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That would only be normal if your grass is abnormally long or thick. Is the grass overgrown?
5 years ago
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Ken, Champion

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No, it isn't. With the 4 Ah battery you should be getting closer to 45 minutes of runtime. I'd contact EGO and see about exchanging it under warranty.
5 years ago
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Denise C

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Hi Matt! Thank you for your post and we are sorry to hear that you are not getting the expected run time of your battery. 15 minutes is not normal with a 4.0 battery so we'd like to troubleshoot a little more with you over the phone. I do not see that you have registered your account online so if you could either send an email to support@egopowerplus.com with your contact number so that one of our EGO specialists can get back to you; -or- give us a call back at 855-346-5656 today we can troubleshoot further with you.

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