One of the metal plates connecting the battery to the lawnmower is missing. What are my options?

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  • Updated 2 years ago
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Merged

This conversation has been merged. Please reference the main conversation: Is my tool missing parts?

My lawn mower starts and will run for a few seconds and then shuts down.  I noticed that one of the metal blades connecting the battery was missing.  I assume that is the issue and would like to know what my options are.  
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Chris

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Posted 3 years ago

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David Cline

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Official Response
Most mowers only have three terminals. The fourth connected on the battery is for the charger and isn't used on any tools even if they have a prong for it.

Make sure your equipment is registered and give Ego a call. If you can call today the wait time will probably be lower than over the holiday weekend. If you haven't already registered and sent a copy of your receipt, have the original handy when you call as it is required for warranty coverage.