Except for a few exceptions, the EGO LM-2022-SP (SP: self propel) is an exceptional lawn mower with many well thought-out features for both safety and performance. It comes with a steel deck making it more rigid and stable for handling the aggressive torque of the motor and the self-propel drive. It folds up easily into a low profile package that can be stored flat or vertical against a garage wall (no gas or oil to worry about spilling out). Rear wheel drive great advantage for climbing hills. The most safety-featured mower I have ever seen. Even with the large 7.5amp battery installed, its exceptional light-weight makes it easy to push even without the SP engaged. Handle is full adjustable up-and-down for height and comfortable, especially after I added a small piece of foam to the right side of bail-switch level
This mower has an exceptionally attractive design making it look techno as well as sleek looking. The battery exterior are very techno design with attractive colors and contours reliefs along their surface. However, it would have been nice if the 7.5Ah designation were printed in larger letters to quickly identify the several different size batteries I have for the different EGO tools I use.
This mower easily cuts through tall grass 7-9 inches without bogging down; I was pleasantly surprised, but I'll never let it get that tall again (heavy rains prevented mowing for several days). The position of the bail lever in conjunction with the propel lever allows for single-handed mowing with ease. The user guide instructions I found exceptions comprehensive, clear, and detailed. The deck comes with attachments allowing for bagging, mulching, or ejection of grass clippings. ALL levers and adjustments are convenient, logically designed, and easy to operate with the spring-loaded counter-force.
There were a few minor shortcomings, and one major one listed below. And I'll attempt to mention the major one in some detail because prospective buyers should know about this before buying the EGO LM-2020-SP electric brushless lawn mower.
1. It would have been nice to have a FLASHING red LED light on motor housing display instead of the solid red when battery reaches near discharged level; flashing red attracts attention easier. Even a buzzer would be nice since a badly depleted Lithium battery can affect battery life longevity.
2. The translucent battery cover door could be hinged to open higher (wider) so it doesn't take two hands to install battery --- one hand to hold the door up and one hand to install the battery --- minor issue, of course. Since all other features and functions were so well thought out, this partial open-door limitation was surprising to me.
3. Although not a hard-and-fast problem, but the Self-propel Speed Lever could have a little more tension (resistance) on its range of motion so that brushing against low-hanging shrubs would no change speed (very minor issue). However, often such an easily moveable lever tends to wear out faster with repeated movements over time.
4. Occasionally, I notice that when releasing the SP Lever and pulling the mower backwards, and re-activating the forward motion by depressing the SP Lever again, there is a 2-3 second delay before forward motion is activated. I suspect this occasional delay has something to do with the interplay in the build-in safety feature that disables blade or SP drive when mower moves backward. This is a great safety feature when the mower inadvertently moves backward on a hill --- its good that the blade auto-disengages, but it seems that occasionally the forward motion is also impeded momentarily. But definitely NOT a deal-breaker. Overall, this LM-2022-SP is a GREAT investment; and so far I love it.
NOW THE MAJOR DRAWBACK: The electric motor is patently too quiet, and this is a major problem when it comes to my son's grandmother. She likes taking the EGO 20" mower for a spin every now and then. She particularly likes the "self-propelled" feature because she can bungee-cord the mower handle to her Walker (she had grandpa install another set of wheels and a seat on her walker), and it pulls her along at about 5-miles per hours; which is pretty darn fast for granny. It doesn't exactly blow her hair back on take-off, but the automated SP feature gives her a thrill. Thrills are rare for a 93 years old grandmother; grandpa isn't proud of that.
Anyway, back to the quiet motor problem with the EGO LM2020SP lawn mower. Sometimes grandma hits the Geritol bottle a little too vigorously and becomes overly energetic. Then she takes the EGO mower out for awhile to cut a few swathes. Then she gets carried away and cuts the neighbor's lawn too. Then the next neighbor's lawn, and the next. Occasionally we catch her hiding an extra 7.5amp backup battery in her tote bag which is velcro'd to her walker handle. But when she isn't home by dinner time, we suspect she might have even packed away a rapid charger for 7.5 amp battery.
And this is where it gets dicey and the real problem arises because the EGO brushless motor is way too quiet. We can't hear which neighbor's lawn she may be mowing at the time. We don't even know which direction to start looking since we can't hear anything. This is a blatant and unforgiveable manufacturing error by EGO. If they're going to make the mistake of manufacturing such a quiet brushless motor, the least they could do is have spoked-wheels to insert a card into (like our childhood bicycling days) so we can hear grandma mowing without organizing a neighborhood posse. The motor is simply too quiet.
This problem is occasionally exacerbated when grandma falls asleep on the walker with the throttle open and we find her cruising the shoulder on the nearby freeway. We have found instances where she duct-taped the "self-propel" lever down to the mower handle so the mower and walker can go for long periods of time while she is napping. We finally had to install a seatbelt on the walker when we found her stalled in a sand trap at the local golf course. The powerful brushless motor was still running when we got there and had already churning up and deposited nearly a wheel-barrow size load of sand onto the nearby putting green. And this could be another serious manufacturing problem with EGO mowers. Why do they have to make the motor so powerful? They could easy reduce the torque on these mowers, so that not so much sand is spewed onto greens when grandma hits the sand rough. It took us over an hour to sweep all that sand off the green and back into the sand trap.
If you too have a grandmother living with you, I strongly suggestion that you may want to think twice about buying an over-powered and too quiet-sounding EGO electric lawn mower.