I can't get my mower started. What am I doing wrong?

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  • Updated 3 years ago
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  • (Edited)
Just got my LM2102SP self-propelled mower. The blades won't spin but it moves forward. I got this so we would not have hassles with gas and pull starting for a petite woman. The book says to re-torque the blade which we did (not many Joe Blow's have torque wrenches??). Well we do and torqued as directed and it still does not work. I have been on hold forever trying to get help. I think this is going back to Home Depot to get an electric start Honda. The kids and I got this for Mothers Day gift so this really stinks!!!!
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Brennan Breene

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Posted 3 years ago

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Ken, Champion

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Official Response
If the mower is defective, that's certainly disappointing. But you'll be able to take it back to Home Depot and exchange it for another one.

As someone who has had an Ego mower for a little over a year now, I heartily recommend you give Ego one more try. It's absolutely light years ahead of having to deal with a gasoline engine.

Defective products do happen. Don't let it sour you on Ego just yet. The company's five-year warranty shows they have confidence and stand behind their products.