Not sure whether it's the battery or charger

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  • Updated 3 years ago
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Brought home my mower last night, set battery up in charger to charge. Put battery in mower this morning, mower runs for three seconds then I get blinking light and cut off power. Put battery back in charger, and...zilch. No battery power indicator, no charging lights, no fan noise, nothing. I suspect it's the charger that's no good. Wondering if I have to bring the whole darn huge heavy honking thing back to Home Depot...or if I can just replace the charger.
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Rafael Suarez

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Posted 3 years ago

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David HD, Champion

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Official Response
Rafael, I would call Customer Service and they will be able to assist you with this issue.

Customer Service department can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).
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Exrace

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Maybe you have a problem with the outlet your plugging into? I would try another outlet that you know works.

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