Not Mulching

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  • Updated 2 years ago
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  • (Edited)
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I have an EGO 21" Self Propelled recently purchased from Home Depot.  I read and watched many reviews and was very excited to have a seemingly powerful and well designed lawn mower.  I've used it a few times now, once with the bag, twice with the mulching plug.  The mower bags grass nicely, but the mulching performance is very poor.

The photos below show the results.  Grass was dry - watered Friday early morning and I just finished mowing the lawn now on Sunday afternoon.  Cut height was 4 - right in the middle - which is the same as it was when I mowed the grass 5 days ago.  Mowing pace was slow walking.

The only way I can get this mower to mulch is to walk at a crawling pace.  Literally.  A normal walking pace results in rows of long clippings deposited to the left side of the mower.  So I either have to crawl or re-mow the clippings - essentially mowing the lawn twice.

Any suggestions?



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AJ

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Posted 3 years ago

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Dave .

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I have the same mower.  IMO it doesn't mulch worth a darn.  I gave up on the mulcher insert and now use the clippings bag instead.   Two things it doesn't do well: mulch, or pick up any debris.   My Honda would act like a vacuum to pick up leaves, etc, when mowing.  It also mulched very well.   Having said that, I still like the 21" SP Ego mower.   Can't have everything in one device, at this point.  I just wanted to get away from gas.
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Luis Luna

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I wish I would've returned mine. Wish everyone with mulching issues would have returned. This would have taught EGO to do a better job. It's sad I spent 599+tax for this mower. The only reason I still use it is because it gives me a good workout walking behind it when I mow my lawn TWICE EVERYTIME. East t west and then north t south. And when I bag clippings I have to empty halfway before it starts falling out or no longer kicks into bag. Thinking of selling it. People ARE buying them so I'm not the only one who believed the hype. Too much tiptoeing around issue the issue and not enough accountability. Champions of what?
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Gerry Litvin

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  I have the 21" Non Sp mower and have used it 3 times since I got it two weeks ago. I am also very disappointed in it's mulching mode performance. My yard ends up looking just like yours does with the rows of clippings on the left side of the mower. At this point the only suggestions and answers for poor mulching that I can come up with are,
1. Extremely slow crawl seems to work. (But your battery may run out do to much longer cutting time needed.)
2. Cutting the lawn twice also helps quite a bit.
3. Raise your cutting height to 5 or 6. This will help with your line of clippings even if this is not your desired cutting height.
4. Cut the lawn every 2 or 3 days so it doesn't have a chance to grow much.
5. Using the bag does work nicely as long as you have a place to dump your clippings. You also lose all the benefits of mulching! 
6. Return it to Home Depot and get a Honda. Your grass mulching performance and ability to pick up debris and mulch it to, should greatly improve. However, you will then have to deal with gas, oil, filter, spark plug and much more maintenance.
7. Hope that EGO can come up with an answer that works for these issues (poor mulching and poor suction) before your return policy time limit expires at Home Depot.
  I will probably go with suggestion #6 as I do not really like 1-5.  I hope that suggestion #7 comes through soon as I really do love every other thing about this mower.  
  
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John

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Is it possible that if you overlap each pass it would reduce or eliminate the "rows" of clippings? Just a thought.
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Gerry Litvin

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Since the clippings only gather along the left side of the mower, overlapping does reduce or eliminate the rows if you cut in a square pattern with the left side of the mower facing the inside of the square. This should be listed as option #8 above
(Edited)
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Ken, Champion

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It's increasingly obvious Ego needs to release its high-lift blades in the U.S.
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Rob

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AJ,

I'm sure you go back and cut it again, it will look gorgeous.  But you shouldn't have to. That's a waste of time and effort.

(Edited)
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David Cline

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The Ego 21" SP costs more than the most expensive Hondas... except for the SIX models that Home Depot sells for as much as $850:

HRX217VKA
HRX217K5VKA
HRX217K5VLA
HRX217VYA
HRX217HYA
HRX217HZA

Of course only the more expensive electric start models even begin to approach the convenience of using the Ego, but they still have all of the inconvenient maintenance issues of gas.
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Rob

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Here are the mowers I get when I do a search for Honda push mowers on Homedepot.com

Model # HRR216K9VKA  $399

Model # HRR216K9VYA $499

Model # HRS216K5PKA $349

Model # HRX217VKA $599


You live in a different state than I do so maybe your search results are different.  These are what I have access to in my area so that's what I have to speak towards.

Convenience was the only reason that I even looked at EGO, certainly not to save any money.  Convenience is great but if the mower has a $600 price tag and mulches horribly, it's not worth it.....gas or electric.


Do you really even want to put that $349 model side by side with the Ego $599 and compare their mulching capabilities?







(Edited)
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David Cline

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Push = non-self-propelled. Those compare to the $399 Ego 20" or $499 Ego 21". The ones I listed (and probably some cheaper models too) are not push, they are self-propelled to compare to the $599 Ego 21" SP.

But your point is still valid, any mower in this price range should perform at a certain level. The Ego seems to meet this standard in my yard, but clearly not in some others. I sure wouldn't spend $500-$600 to get a mower that left me disappointed and frustrated every time I used it for the next decade.

I was merely pointing out that Ego is not the very most expensive mower among its competitors.
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Rob

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The models I listed are self-propelled, well except for the one for $349.  Even if I throw the Honda $399 version up against the $599 version of the Ego mower, I think there's going to be a pretty good mulching difference.  I haven't actually compared them knowing what I know about Honda mowers and having owned both the 20" and 21" Ego mower, my money would be on the Honda. 

I could compare the mulching capabilities of the Ego mowers and Troybilt mowers directly though.  No comparison in that department. 

As I look at your pics, your grass is maybe half the height that I cut mine.  I of course have tall fescue.  As I stated before, when using the 20" mower as I am now, my gras is fine as long as it has little growth on it when I cut it.  I usually try to cut my lawn twice a week but if I had to let it go a week as I did the last time because of rain, the mower leaves a trail to grass that isn't mulched properly as we see at the top of this thread.  This simply should not be the case.


Just to add, I believe those models I listed except for the $349 model were self-propelled.



(Edited)
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David Cline

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How tall was the grass you were cutting and how much of the blade were you cutting off? The top setting is 4" and the grass shouldn't be longer than 6" when you mow. I believe the 4th height setting is 3" so the grass shouldn't be taller than 4.5" or the height should be raised or the mowing frequency increased.

Here is mine, cutting off nearly half the blade (way too much for a single cut) after over a week of growth when the grass was wet:




Even though the wet clippings clumped to one side, they were still mulched into pretty small pieces. I've never seen this when cutting dry grass or not taking off more than 1/3 of the blade. For my grass that typically means mowing roughly every 5-6 days.

Make sure the underside of your deck is clean and the blade is freshly sharpened. And of course don't try to take off more than 1/3 of the height (with any mower—it's very bad for the health of your grass!)
(Edited)
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AJ

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I think we've lost the thread here.....  Please re-read the original post.  The blade was brand new, factory sharp, producing clean cut clippings.  The problem was that the clippings deposited along the left side of the mower were over an inch long.
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Ken, Champion

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AJ, I have to agree with everyone else. Ego's blades are not very sharp right out of the box. Dig your heels in all you want but you will see a benefit from sharpening the blade.
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AJ

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The blade was sharp and produced clean cut clippings.  There is no evidence of ripping, tearing grass blades or mangled clippings which would indicate a dull blade, just long, straight clippings that have only been cut once.  Please look again at the photos I provided.

If the blade on your mower came dull from the factory then complain to EGO.  A $600 lawn mower should come with a sharp blade.

The problem in this case is not a dull blade, it is that in mulching mode the mower does not cut the clippings multiple times.  They need to be cut into small enough pieces that they can fall between the standing blades of grass instead of sitting on top, and on my lawn this mower does not complete that job.
(Edited)
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(a)Typical Engineer

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If you want to mulch 6" of grass at commercial speeds, the Ego mower isn't the right tool for the job...

The blades of grass in the very first picture look to be 2-3" in length.  The grass in David's pictures look less than 1" in length.  Perhaps you would get better mulching results if you cut it with more passes at a shorter length?  There is a volume of  grass there, and in order to process it; you are either going to do it in one pass at a slow rate; or in many passes at a higher rate.  It seems a little silly to put in the mulching plug, and drop it to the lowest setting, and then expect it to mulch at high (walking) speed.

Is Ego the perfect tool, far from it.  However, every tool performs differently; some do things better, some do things worse.  Where people get wrapped around the axle is when their new tool, does not perform like the old one.  There is always going to be give and take.  Once must either adapt or forever be lost to frustration.

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(a)Typical Engineer

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To quote the 21" SP manual, page 23:

MULCHING TIPS

For the best mulching performance, set the cutting height to remove approximately one third of the grass blade length, ideally no more than 1 1/2" at one time. If the grass is overgrown, it may be necessary to increase the cut height to make it easier to mow and to prevent overloading the motor. Slow your cutting pace in tall or thick grass conditions. For mulching extremely thick or tall grass, it is advisable to first cut at a high cut-height setting, and then re-cut to the final cut height. Otherwise, make narrower cuts and mow slowly. ALWAYS MAKE SURE THAT THE BLADE IS SHARP.

https://cdn.shopify.com/s/files/1/0262/2513/files/15-0910_EGO_LM2100SP_LM2100_56V_Lithium-ion_cordle...

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Dave .

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An Ego employee suggested I use car wax on the underside, which I have done, after finding out that using a graphite spray (as suggested by another Ego employee, earlier) was useless at preventing grass from sticking.  I haven't yet concluded if the wax has helped as I've mostly been mowing dry grass (I try to only mow in the late afternoon)
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David Cline

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If you're talking about "champions" we aren't employees, just customers who probably spend way too much time hanging out here!

There ARE a few Ego employees on here (Jennifer is the most active), but a few others have also posted from time to time.
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David Cline

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I'm a big advocate of the graphite spray, which does work really well for me. But I haven't tried waxing the deck so that might work as well.
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Exrace

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I used car wax...works the treat!
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Jacob

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I used silicone spray. Think it works ok.
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Rob

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I used a silicone type spray on the underside of the deck.  It didn't work that well.  I just received an order of plastic scrapers to see if they at least work well with the fine stuff that accumulates that can't really be brushed off.

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David Cline

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I used a really rough scrub brush to get down to the plastic:


Heavy-Duty Industrial Strength Scour Pad (3-Pack)
http://thd.co/1P4Tr7G

And then a finer scrub pad (similar to the rough side of a dish sponge) to gently clean the plastic:


Commercial Size Heavy Duty Scour Pad
http://thd.co/1NscbdO

I didn't have the time to finish, but the top half shows the results I was getting without using water:



Cleaning with water is fine as long as it's zero pressure. So spraying with a hose is a definite no-no, but a wet sponge isn't a problem. That said, I routinely sprayed the underside of the deck on my 20" with a 25 degree nozzle on a 1700 PSI pressure washer and it still runs perfectly. But I don't recommend this.
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Gerry Litvin

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Yesterday there were a lot more comments on this subject that are not here now. Does Ego edit or delete things from these pages? Why bother to participate in the EGO community if your thoughts are going to be deleted or edited? 
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Jennifer VandeWater, Community Manager

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Gerry, we have not removed any replies or comments and we typically never do.  The only exception we make is when language is offensive/abusive or spam.  One person removed their own reply which we allow, for obvious reasons.  Hope this helps.
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Gerry Litvin

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Hi Jennifer

I'm not sure what happened, but about 10 minutes ago half of this thread was not here. As of now it is all back again. Removing your own reply and offensive language is very understandable to be swiftly removed.

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Jacob

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Sometimes it will load half the screen if you are on a slower connection. I have seen this before.
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Exrace

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Repost:
I used my 21 SP for the first time June 18th and noticed this left side clippings issue others have reported. I studied the bottom of the mower and noticed that the blade of this mower does not sit very deep in the mower deck...mine the blade is almost flush with the lower edge of the deck.
Wondering if the blade depth into the deck and the height your cutting grass has anything to do with keeping the grass suspended and mulching the clippings?

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David Cline

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Wow, if the solution really is this simple hopefully Ego can update their design for all future production and mass-produce a retrofit part to quickly get it out to all current customers!
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AJ

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Nice work!
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Blue Angel, Champion

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The Force is strong with this one... :-D
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Steve Valdes

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Very interesting...we will have to give it a try. Thanks for your suggestion.
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Exrace

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Just a random mulch kit...you get the idea!


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Gerry Litvin

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Exrace, It is great to see your mind working hard trying to come up with a real solution to the mulching issue and line of grass left on the left side of these EGO mowers. Ego should put you on the design team payroll. I do wish however that EGO themselves also showed us some effort was being made to correct what I consider to be a major design flaw (defect). As David said above I also hope that Ego can come up with something real soon before my 90 days runs out to return it to Home Depot.
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Dave .

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Until, and IF, Ego makes available a better blade, I see no possibility that the mower is going to truly "mulch" the grass.  As it stands now, the 21SP cuts the grass ONCE, meaning the grass that is left behind is long--it isn't halved or quartered.  My Honda Harmony, having two blades, reduced each blade of grass cut to very short bits of grass, and that is what mulching is all about.
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Rob

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That's so true. I've seen blades of grass that were 6" long on my lawn after cutting. Well that's if the mower was kind enough to even cut the blade at all. I've run over patches of grass with that mower and it would leave small patches that were almost 6"long.
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Exrace

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Another part of this is if you look at the base of the 20" and the base of the 21" the deck is much deeper right before the drop out for the grass catcher on the 21. David Cline's photo in this topic shows that quite clearly - the 20 is very shallow compared to the 21. The grass starts to fall and exits "stage left" on the mower deck. (and you wonder why I used staging tape!)

Theory is if blade has more lift (more lift means shorter battery life) the grass would stay suspended and possibly get cut again.

Ego...any chance we can get a blade to test this theory? I love this mower and would hate to return due to this defect. 

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keenanj

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One of the best live albums EVER. They should give this away free(will) with every mower!
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Rob

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Ego's theory is that the high lift blade won't help with mulching.
(Edited)
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Dave .

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You are right about that (Ego says it won't help mulching performance).  I, for one would buy a high lift blade if it would increase vacuuming performance.  I've pretty much given up expecting my Ego mower to become a decent mulcher.
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Rob

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The most disappointing thing is I don't believe Ego would do anything to improve their current model mower. I feel as if they would rather wait until they release a new model instead of improving on something already out. Afterall, they have your money.

I have owned my 20 inch mower for nearly two years now and I see that as being true for the mower(they wouldn't even release larger tires to possible raise the mowing height of the 20 inch model).

They didn't actually fix the feeding issue that arose on the 12" trimmer, instead they released the 15" version .

Expecting any changes on the 21" mower is to wait for new 22" Ego in a couple years.
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Andy

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As a new owner of the LM2102SP, I have noticed that the mulching has been subpar compared to my 12-year old Honda Master Series lawn mower.  This is from a brand EGO mower purchased recently.  As others have said here, the LM2102SP leaves behind noticeable large grass clippings from my Bermuda grass which is mowed weekly (I am in north Dallas, grass growth has slowed due to 100F weather).  I am seriously considering returning to Home Depot.
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Exrace

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I have yet to register my mower with that same thought on my mind.
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Rob

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I don't know how any of you used a Home Depot card but if you did and made your purchase in 2016, they allow you up to a year to return it.
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Blue Angel, Champion

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Interesting... is that a new thing on all purchases all the time now?
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Rob

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I think it applies to almost anything you buy with it. I know they exclude gas mowers under the policy. Go on the site and click on the card you have. It is new for 2016.

Actually it's under credit services.  It's not under the project loan card though.  Most consumers are going to have the first one.

http://www.homedepot.com/c/Credit_Center

(Edited)
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Blue Angel, Champion

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Ego does have a high lift blade design for the 21" mower but it is not a mulching blade, it is intended for discharge and bagging. It will also be less efficient.

The included blade is a very efficient "3-in-1" type design. By efficient I mean aerodynamically efficient, in that the mower spends less energy pushing the blade through the air while cutting. This also seems to have the side effect of creating less airflow under the deck to keep clippings suspended for mulching. That's my understanding of the issue, anyway.

Assuming that there's no fatal flaw with the design of the mower deck itself (I somehow don't think that's the case), Ego very well COULD improve the mulching performance of the mower by releasing a more aggressive 3-in1 blade design.

This new blade would be less efficient, which would reduce run times and maybe even push the mower into overload easier in dense turf. However, I would imagine there are lots of people who would gladly trade a little run time for better cutting performance. I can't help but think there are tons of customers who don't need the 45-60 minute run times of the mowers the way they are.

Three reasons why this would be a good idea (in my opinion):

1. It has the potential to "fix" the issue for current owners who experience it (not everyone does).

2. The mower could continue to be sold "as is" with the current blade. The new blade would be an optional accessory that doesn't affect the advertised run times of the mower, and a thorough explanation of the new blade design and its effects could be included on the label of the new blade (reduced run time, increased noise etc.).

3. It would be a heck of a lot cheaper than redesigning the mower, which I think we all know is not going to happen.

Heck, if this was to happen I would encourage Ego to release the high lift bagging blade as well so owners have three options at their disposal. And to heck with Home Depot if they don't want to carry them in store... at least make them available online through HD or Amazon, and don't forget about us little folk up here north of the border!!! :-)

Now I must repeat, this is all assuming that a blade change is capable of correcting the issue. If there are other factors in play it might not be feasible. This is a definite possibility since the 21" blade appears to have a very similar design to the 20" mower's blade, and it mulched better according to those who have owned both.

Just my 2 cents

Options are good to have, and seldom does a single solution satisfy all equally. :-)
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Blue Angel, Champion

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I know you guys have heard this line before, but if everyone using this mower had the same lines of uncut clippings on their freshly cut lawn there's no way the reviews would be so positive on Home Depot's site. Those reviews are from real people using the mower under all sorts of conditions.

Now that certainly doesn't mean that nobody has issues with cut quality, this thread is proof of that. Like I said before, certain people would likely rate this mower highly just because it's convenient... the same type of person who spends as little time as possible "caring" for their lawn. On the other end of the scale, which likely represents the majority of people who notice this issue, would be the customers who DO care for their lawns and take pride in them, and who will notice the quality of their mower's cut.

I wonder if there is simply a certain set of conditions that aggravate the issue, and those conditions were not present when professional reviewers put it through their tests? Just speculating. Or the tin foil hat scenario where nobody knows about the issue 'cause Hillary dun deleted all the emails. :-)

Let me voice my main concern; I honestly wonder if Ego's Engineering team is taking these complaints seriously for no other reason than the reviews on HD's site being so positive. That worries me, because if that's the case it means they have become complacent and assume everything g is OK.

Make no mistake, I'm involved in this discussion for selfish reasons... I have a pile of money invested in Ego tools and I want the brand to thrive and succeed, if for no other reason to guarantee my tools don't go obsolete! :-)

I don't even own a 21" mower. Part of me wishes I did because a) I like having the latest greatest things, and b) I really wish I could see first hand what everyone is talking about. I see what Exrace did with the tape mod and think MAN I would love to be playing around with that right now!

I'm hoping that the more involvement there is around this issue the more constructive we can become in convincing Ego that, at a minimum, it would be nice to have a choice of blades available so that we could tailor the machine to how we would like it to run.
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Blue Angel, Champion

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Just to satisfy my curiosity, I read all of the one and two star reviews on HD for the SP mower kit. It didn't take too long, and there was only one review in all of them that mentioned poor mulching.

That individual, CUROY from Salt Lake City, took the time to write a very thorough review that held a lot of praise for the mower in general, just not when it came to mulching quality.

Other than that, it seems like the majority of one and two star reviews were the result of potentially faulty equipment (overloads and short run time), since that doesn't seem to be the norm for the new mowers.

Anyway, here's hoping this issue gets some traction and Ego is able to come up with a solution. That, or Exrace can start an EBay store selling DIY fix-it kits based on his tape mod! ;-)
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David Cline

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I would say that what reviews are available of the 21" now are all "initial quality" reviews, which are inherently superficial and have to make a lot of assumptions just by the nature of what they are.

It takes a long time to completely understand the specific situations where a new product will perform better or worse. Even with all of our reports about when it works well or doesn't, I doubt anyone can articulate the exact conditions where it would be fine or really struggle to mulch well.

Buyers can't wait a year or two for perfect information unless they want to buy nearly obsolete items. There are probably some very thorough reviews out there for the 20" if you are in the market for a mower that is already being discontinued by some retailers.

For example, our 2013 Pathfinder got very good initial reviews, but is now on the used cars to avoid list. Oops. And that was a much bigger investment than any lawnmower.
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Gerry Litvin

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I wonder what the rate of return to Home Depot is for these new 21" mowers?  I know that if and when I return mine, I would probably not bother to write a negative review for the Ego because I will be done with it. I will also be too busy buying gas, oil and filters for my new hopefully better mulching/sucking Honda SP mower.
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Rob

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As David mentioned, I bet 95% of those reviews came from the first use of the mower. I am even guilty of that. I gave this mower glowing reviews after the first few uses. I did have the forethought to say that I had to wait until my grass thickened up to tell the real story and what a story that was.
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Jacob

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Most old mowers had mulching kits that are like the tape lip in the pictures above. Seems like an easy fix EGO. Mulching kit... wraps under.the deck a little bit.
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Exrace

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I studied my old Honda and a few other mowers I could look at and came up with this idea of the 1/2 lip of tape. Surprisingly the tape stays in place and if it does come off it won't become a projectile. :) I did notice the 21" has some recessed holes which could be used for wall anchors. I have some rubber matting which I am thinking of using for making a lip that I could attach with the recessed holes. I have another session of mowing soon and will expand the tape idea to cover the bottom half of the deck.

 

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Steve Valdes

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YES...JUST DO IT EGO!
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Jennifer VandeWater, Community Manager

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Thanks for all of the recent development and research you have all put into this problem.  We've just shared this with our R&D team for further review.  I promise to keep you posted when I find out more.
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Peter Mancoll

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This is what is actually holding me back from buying an EGO Mower -- concerns about the mulching performance on this model (which has 4" cutting height max), and the fact that the LM-2000S only goes up to 3.5".
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bloomz

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Peter, bear in mind that only some, possibly a few, are claiming "mulching problems", and always they are the loudest voices.

Maybe I have different standards, but I have no mulching problem.

And you can always return it.

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Peter Mancoll

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bloomz:  Do you own this model and you like how it mulches?  Does it have good lift?  IE If you run the mower over a leaf or two, will it pick it up and mulch it?
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bloomz

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I have no problem with mulching, tho "lift"?  It has none.  It will not suck stuff up off the ground.

I have to rake leaves (magnolia tree that drops year round) to the surface if they are below the grass level, then it chops them up fine.

I see it as a small price to pay for the convenience and pleasure of using such an easy to use mower.

I also have not sharpened my blade (had it about 2 months) and really have no intention of doing so, except possibly once a year.

I will buy the "high lift blade" when it comes out in January.

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Ken, Champion

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Lack of lift is one of the main complaints with the 21-inch mower (which I don't own, so I have no experience with it). But as bloomz said, Ego is bringing the high-lift blade that's available in other parts of the world to the U.S. early next year.
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Exrace

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Update on Tape Mod:
I did another test this time with the 1/2" tape lip covering the bottom half of the mower deck.
The extra coverage looked to keep the grass suspended a bit better and the dropping of clippings was less. I could get clippings to drop but I had to travel at a real fast walk pace.

Next test will be using stiff cardboard to start making a template for the rubber I am going to try.

(Edited)
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Exrace

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I extended my tape test on my last mowing. This time I extended the lip of tape on the left side of mower deck (right side if you have the mower standing on end facing you) to extended out about 1.5 inches. After studying other makers "mulching kits" I noticed most extended the lip of the deck around 1 to 2 inches. This definitely held the grass under the mower longer and even changed the "sound" of the grass being cut. I don't have the mower dropping grass in a neat line any longer and the clippings are being cut again (shorter pieces of grass). Amazing the tape holds in place! My next cutting I hope to have my prototype using cardboard created and attached.
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Blue Angel, Champion

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Ex, keep up the good work!

Have you seen any impact on the cutting performance when pulling the mower in reverse? Just wondering if extending a lip would keep grass from getting up into the blade?
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Exrace

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Not that I have noticed. I normally trim all my tight spots in my yard and rarely back the mower into spots. I did notice the long nose of this mower doesn't allow me to get real close to obstacles but since I have changed my sting trimmer routine I don't have much of an issue with that either.
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Dave .

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After rubber, how about 1/4 Lexan (polycarbonate)?  Would that be durable enough?
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Exrace

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I was thinking about some type of soft pliable plastic...some material that will not become a projectile if the blade happens to get a hold of it. Thanks for the idea. :)
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Dave .

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Wow.   We agree on something.   :)
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Rob

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Yes, the honeymoon factor is big and it affects all purchases. I had a great honeymoon with the 21 inch mower but as mentioned above, the blade slowing seconds after startup does hurt cut quality when grass thickens up.

The mower's build quality is top notch but that quality was not pushed through to the mower's important parts, the mower and blade.

Everything in life is a compromise but I expect a mower for $600 to cut at least as good as one for $150 when it comes to mulching. The sacrifice should really only be the price I had to pay for it.
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Blue Angel, Champion

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Steve, as of right now this is what the HD ratings look like:


Nobody here is saying the 21" mower is perfect, and many have issues with mulching, but an overwhelming number of people are pretty darn happy with it.

To echo what others have said, how could it take you 90 days or more (the return period) to form an opinion if it performs that poorly? I would think you'd have seen that on day one?
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Steve breech

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My mower was purchased for me by my kids (with their money) in May. It arrived without the right battery. It took me over two months and many phone calls to HD (who said the called EGO) to get the right battery. I have used it 6 times. My lawn is so small the battery last near 3 cuts---you battery lovers will rejoice on that...hahahahaha. 

If I had bought a Telsa, a high priced battery electric car, would I be happy if the A/C did not work? If the car would only go 50 MPH??...I think not. Are you supposed to have low expectations when you pay top dollar for inferior performance ...some of you must think so. I read way back on this blog and see on going complaints about mulching, poor bagging and blade issues. There a lot of posts about a European blade and hopes of it coming to the USA. So talking and talking about this stuff has not made or encouraged the MFG to fix any of it. Why doesn’t EGO step up and deal with this stuff????

This EGO blog is feel good spot, not a method of product I improvement as you posters believe. If that is not true then why are these mowers  plagued by the same issues over and over for several years...but “THEM” little headlights are great! HAHAHA.

There are a number of other brands of battery mowers out there, many from lawn mower companies perhaps one of them will do the job as designed. WalMart had 60 volt Stihl for $399, at that price I would not be writing this tonight! 

Anyone want buy to but a very slight used SP21. Perhaps another poster's suggestion of Ebay is the way to unload it??

 ...or maybe the EGO folks will take it back as....

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Jacob

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The headlights are great. The mowers too. Especially for someone whose child is their life, and for someone who would spend every moment they can with their child. For someone who apprecates a quiet mower so he can have is family time and mow when they are sleeping. For someone who couldn't find anything else that would give him all of the items listed. For someone who cant find enough time during the day to mow.

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