not happy with these at all

  • 1
  • Problem
  • Updated 5 months ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I purchased both a mower and a trimmer after watching the wonderful reviews of your products. Last summer the battery that came with the trimmer wouldn't charge... This year the mower just flashes continuously after cutting the grass twice.. Are these batteries garbage or is the charger? I stored them in the house over the winter... I am not happy.. I have a postage stamp of a yard and thought this would be perfect.. HELP!!
Photo of Bill McCollister

Bill McCollister

  • 70 Points

Posted 5 months ago

  • 1
Photo of szwoopp

szwoopp, Champion

  • 63,748 Points 50k badge 2x thumb
Official Response
The batteries are great and it should be a perfect fit for you.Contact customer service on both batteries and they will diagnose the problem and take care of it under the 3 year battery warranty.
Customer service is a bit swamped this time of year, so if you can call first thing in the morning when they open that should reduce your hold time.
Ego will honor their warranty and take care of you.