Nobody answers phone, can't respond to post without signing up with thrid party, what gives?

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  • Problem
  • Updated 3 years ago
  • Solved
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Battery flashing like crazy after only 6 months of light use, nobody answers customer service phone. Will change my online review of your product from very good to very crappy if someone does not get back to me fast. What a poor way to treat customers; Guess I won't be buying any more of your tools. Your loss.
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Roger Topping

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  • frustrated and angry

Posted 3 years ago

  • 3
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Amber F.

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Official Response
Our sincere apologies for the inconvenience, Roger. We totally understand your frustration, but are pleased to see that you were able to connect with Customer Service this morning. Thank you for giving us a chance to make this right!