Newly purchased EGO snowblower

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
I just purchased the EGO snowblower display model and they are unable to find the batteries and charger that came with it. They gave me one battery with it and it's the wrong battery. I can not use the snowblower and All I keep getting is the runaround. I am ready to return this and give a terriable survey if this can not be resolved.
Photo of Pete Uller

Pete Uller

  • 90 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of szwoopp

szwoopp, Champion

  • 108,466 Points 100k badge 2x thumb
Official Response
Return it for a full refund and repurchase the snowblower (non display model).  Then write a terrible survey/review of the store and its management.

Then when you get your new snowblower you can write a great review of the tool because its awesome !

Not trying to be a smart alec just trying to point out that you have a store/manager issue and not a tool/Ego issue.  Returning the display model for a full refund seems like the cleanest resolution to your problem.