New snow blower purchased 3 months ago won't start

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  • Problem
  • Updated 1 month ago
  • Solved
Have used my new snow blower several times and was very impressed.  Tonight while clearing snow for the third time today, it just stopped and will not start again.  Batteries are fully charged and fine.Can anyone help? Currently in the middle of a monster storm and customer service is closed for the holiday.
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Jourdan Guidice

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Posted 3 months ago

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Blue Angel, Champion

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Official Response
Unfortunately, it looks like you have two options:

1. If you’re within your 90 day return window, you can exchange it at Home Depot (12 months if bought on a HD card).

2. Get in touch with Ego Customer Service for a replacement.

Neither helps you with the storm in your driveway right now...