A lot of people on this forum have posted about the snow blower having problems and it seems to me that there are some flaws that warrant design modifications. I am in Texas and have no need for a snow blower, but I am concerned with what I am hearing about it, and I'll bet that other customers and EGO's staff are too. I would call for EGO or members of this forum to diagnose the problems and have them solved in the new model. Based on the things that I've seen in Jacob's posts, a new model is called for unless these are manufacturing errors, in which case they need to be corrected. EGO backs its products well, but it is neither fun for EGO nor fun for its customers when a unit stops working or doesn't work fresh out of the box.