New and Improved Snowblower Model

A lot of people on this forum have posted about the snow blower having problems and it seems to me that there are some flaws that warrant design modifications. I am in Texas and have no need for a snow blower, but I am concerned with what I am hearing about it, and I'll bet that other customers and EGO's staff are too. I would call for EGO or members of this forum to diagnose the problems and have them solved in the new model. Based on the things that I've seen in Jacob's posts, a new model is called for unless these are manufacturing errors, in which case they need to be corrected. EGO backs its products well, but it is neither fun for EGO nor fun for its customers when a unit stops working or doesn't work fresh out of the box.

TheAtomTwister

13,018 Points

Posted 3 years ago

3 years ago

DJDDay

9,390 Points

I'm in agreement with you, but to be clear - all of our blowers are covered under warranty for 5 years. This could easily be corrected by a recall, by sending out corrected units to replace any defective. Granted, it won't be cheap for EGO, but it's probably going to have to happen if this turns out to be bigger than just a handful of bum units.

I'm confident EGO will get things sorted. Being the weekend, it's easy for us to panic when we can't get any response since it's after business hours.

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1 person likes this

3 years ago

TheAtomTwister

13,018 Points

I certainly hope for all our sakes that it isn't more than just a handful of bum units.

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1 person likes this

3 years ago

Blue Angel, Champion

178,590 Points

I definitely don't think this warrants a new model, just an understanding of what's going wrong with (hopefully) just a certain number of units they've produced so far.

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3 years ago

Deleted

4,098 Points

Well with temps dropping from yesterday to today... It's gonna be a good day to test out the blower that's been sitting in the garage all night. The batteries have been inside. Let's see what happens!