New 7.5 AH battery not charging, purchased with snow blower...2nd battery charges properly

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  • Updated 9 months ago
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New 7.5 AH battery not charging, purchased with snow blower...2nd battery charges properly.  Charger says 25% but battery not lighting up.  When i take it off and press the button it  blinks red. 
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Chris Sadick

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Posted 9 months ago

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Official Response
If you are still within the return period, take it all back to Home Depot and exchange it. If outside of the return period, the batteries are guaranteed for 3 years. You can give Ego a call at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday). Call early in the day to avoid long hold times.