New 15" trimmer stops after about 15 seconds.

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  • Problem
  • Updated 4 years ago
  • Solved
New 15" trimmer stops after about 15 seconds. Will start again once it's allowed to come to a complete stop. The guard is correctly in place, the string seems to be the correct length and this occurs even when there is no load on the motor that I can tell. Any ideas? Otherwise it seems to be a very nice trimmer and I hate to send it back.
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Cynthia Ashcraft

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Posted 4 years ago

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Official Response
You have a warranty needing unit. You have checked all things. Thanks for all the info. If you have more than 1 tool, try that battery in both. If not. Call customer service. They will take care of ya. Otherwise if its less than 90 days since purchase, take it back to home depot.