My EGO Lawn Mower quit running during use.

  • 8
  • Question
  • Updated 3 years ago
  • Answered

This conversation has been merged. Please reference the main conversation: Short run time on mower

If your mower has stopped running during use, please check the following things;
  • First, remove the key from the EGO Power+ Mower
  • Are the handles fully extended and the clamps securely closed?
  • Is the safety key inserted in the slot? Is the battery charge depleted?
  • Is the mower deck clogged with grass and debris?
Photo of EGO Power+ Guru

EGO Power+ Guru, Official Rep

  • 1,124 Points 1k badge 2x thumb

Posted 6 years ago

  • 8
Photo of Jennifer VandeWater

Jennifer VandeWater, Community Manager

  • 81,068 Points 50k badge 2x thumb
Official Response
Timothy, we are so sorry.  We thought we replied to this a long time ago.  If the above steps do not get your mower up and running, we are here to help on the phone and get you taken care of under the warranty.  Please call us at 1-855-EGO-5656 (1-855-345-5656).  We are available Monday through Friday from 8:30AM - 8:00PM EST (Saturdays and Sundays from 10:00AM - 6:00PM EST).