Why won't my lawnmower start?

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  • Updated 4 years ago
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this is my second season using the lawnmower. i had to try a few times to get the lawnmower to start today. each time i turned the lawnmower back on it took a couple of tries, but not as bad as the first time. i finished most of the yard, and went to turn the lawnmower on for the last time, but will not start back up. the motor is cool, battery fully charged (it works on string trimmer), i also tried a second battery, handles are fully extended and locked in place, i push the key in and when i pull the lever back i hear the electrical contacts click closed.  the motor spins freely by hand and there is no debris underneath the deck. i have babied this lawnmower since i have had it, and followed all instructions. this should not be happening. 
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Posted 5 years ago

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Blue Angel, Champion

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Official Response
Sounds like you've been through the troubleshooting steps. Get in touch with Ego ASAP and they will get you straightened out. Be sure to have registered all your tools and include your contact information:

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Denise C

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Official Response
Hi Dan! Thanks for your post and I'm sorry to hear that your mower will not start. Since we have your contact information and serial numbers on file, I'm going to have one of our customer service representatives give you a call you this afternoon to assist you further.