My EGO snowblower will not start

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  • Updated 1 month ago
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My EGO snowblower will not start. I used it on our driveway and sidewalk and it worked fine. Then I used it on the neighbor's place that I help out. I was going through light fluffy snow and hit packed snow and it shut off and will not re start even with 2 fully charged batteries.
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Michael LaPlante

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Posted 6 months ago

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Brock sherwood

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Did you happen to pull the batteries out for a few minutes and put them back in assuming they are charged enough and also clean out the snow from the auger?
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Michael LaPlante

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Yes I did all that. No snow in the auger and it rotates just fine. I recharged the batteries and wiped out the battery receptacle making sure it was dry. So everything is set to go. It just won't go.
(Edited)
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Brock sherwood

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That stinks. Needs to be repaired. Sounds like the motor went out
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Michael LaPlante

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We have only had the EGO snowblower since December. We got it for ourselves for Christmas. We got it through Home Depot in Rochester, MN. So where do you get it repaired? I would like to get it repaired as soon as possible. I use the snow blower for our property but I also use it to help neighbors in our neighborhood through the neighbors helping neighbors program sponsored by Family Services Rochester.
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Peter Wachter

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Great tools make sharing even more rewarding. You deserve a new, working machine from HD. Maybe we should start the Golden Battery Club for civic good deeds done with EGO.
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Brock sherwood

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Home Depot is where you need to take it. Unfortunately you will be without it for 6-8 weeks from what I’m understanding with the warranty process. 5 year warranty on snow blower and 3 year on batteries
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Blue Angel, Champion

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Michael, since you bought it less than 90 days ago, just return it for a new one at Home Depot.  They have a 90 day no questions asked return policy.  Much easier/quicker than dealing with a warranty repair.  Just make sure the store has one in stock when you go.
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szwoopp, Champion

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YES YES YES
Why consider a repair when HD has a 90 day return policy.  Find a HD with it in stock or just return and order a new one. 
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Ken, Champion

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This is absolutely the way to go. You don't even need to have kept the box. And if they don't have another one in stock they can ship it directly to your home for free.
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Brock sherwood

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Didn’t realize Home Depot has a 90 day satisfaction gaurentee. Much easier and quicker to have them replace it.
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Oregon Mike, Champion

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Brock, if you use a Home Depot credit card that 90 days is turned into 1 year.
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szwoopp, Champion

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true true
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Jacques Dupuis

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Is there a fuse that can be replaced on snow blowrr ?