my EGO mower started shutting down for no apparent reason (even with a full battery).

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  • Updated 6 months ago
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Hello, my EGO mower started shutting down for no apparent reason (even with a full battery). Sometimes it would shut down completely, sometimes it will only go backwards but not forward. It sometimes restarts for a second or two of I wait a while, but now does not start at all. There is no obvious obstruction and I can turn the blade manually both ways equally easily. Any idea what could be wrong?
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Kocho X.

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Posted 7 months ago

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Oregon Mike, Champion

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Official Response
Hey Kocho, sorry you are experiencing this. It sounds like one of the handlebar clamps isn't engaging the safety interlock in the handlebar. You might try opening the clamps, tugging up on the handlebar very firmly and reseating the clamps. 
Note that if you bought your mower at HD within the last 90 days (1 year if using an HD cc) you can return/exchange it no problem. If you are passed the return window the mower has a 5 year warranty so give EGO CS a call. They will help you out. Best to call early in the day to avoid hold times.