My ego lawnmower won't start and blade won't turn. Engine seized?

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  • Updated 2 years ago
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Lawnmower stopped suddenly. The blades won't turn and when I try to start it, the green light starts blinking orange?
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natalie

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  • sad - I love my mower.

Posted 2 years ago

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Exrace

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Dead battery. Try another or see if battery will take a charge.
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(a)Typical Engineer

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If the battery is dead, wouldn't that go red not orange?


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natalie

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Yes - the battery is fine. The motor light starts out green, but as it tries to start, it turns to orange flashing. Not red.
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(a)Typical Engineer

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Natalie, what model do you have: 20" or 21"  How old is the unit?  Can you perform the following:

1) REMOVE the battery
2) place the motor is the vertical stored position
3) attempt to turn the blade by hand, it should spin freely in both directions

I would not recommend running it anymore (above where you say green then starts to blink orange); the mower is detecting a load and the orange is motor safety circuit activating to protect the motor and battery from an overload condition.


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natalie

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I've removed the battery many times. That hasn't worked. The blade will not turn by hand at all.
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(a)Typical Engineer

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What model?  How old?
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TheAtomTwister

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Mr.Engineer, does your mower have some kind of blade or motor brake that engages when the mower stops? If so, then I wonder if natalie has a brake that refuses to disengage.  Otherwise, it has some other problem. I do not know for sure because I have no EGO mower in my posession.
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natalie

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About 2 1/2 years old
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Amber F., Official EGO Rep

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Your mower is still covered by warranty, Natalie. Please call and let us help figure this out. We can be reached at 1-855-346-5656. If you encounter any wait, please leave a voicemail with your phone number and we will contact you directly. 
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(a)Typical Engineer

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Sounds like a 20" mower (based on age).  If you cannot spin the blade by hand, then next thing I would look at is if the blade is some how binding to the under body of the mower.  The easiest way is a visual inspection.  Then I would unbolt the blade, and see if you can spin the blade mount/motor shaft by hand.  The blade is connected pretty much directly to the motor (e.g. no clutch system), so there isn't much to go wrong there.  The very early Gen 1 20" mowers did not have a fan between the motor and blade. The slightly newer ones have a small  4" fan; and looks like the 21" (and all newer) have the same fan.

Without the ability to disassemble the blade/fan from the motor shaft, I'm not sure how much someone over the phone will be able to further diagnose the problem.  The likely resolution will be to take the mower to a Home Depot, and they will send it off to a repair center (unless that HD is a repair center).

Here is a picture of the earliest 20" without the fan:

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Exrace

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Did you hit any hard object with the mower? Possible you have some motor damage. The 20" models are known to fracture magnets if they hit large rocks, roots, tree branches or other things that don't resemble grass.
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natalie

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Yes - I think my husband did hit a rock that my grandson was playing with. Can it be fixed?
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Blue Angel, Champion

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Natalie, only a certified Ego repair shop can do the repairs through your local Home Depot.

As always, your first step should be to call Ego Customer Service to see what your options are.
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Gabriel Alvera

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Mine is doing the same thing but I can move the blade by hand and it's the 20" and is 3 yrs old. Is it still under warranty?
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szwoopp, Champion

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5 year warranty on the tools
3 years on the battery
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natalie

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Mine did the same. Took 8 weeks to get it fixed and cost $375. I'm beginning to think I made a mistake on buying this mower.
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Trina Wang

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Home depot won't help. I am in the same situation now. Bought it at 12 May 2017, brought to home depot and they gave me the service number, went to the certified Ego repair shop, they said that I need to pay $75, then they check the problem. I felt so bad and there is no way to solve the problem.

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