My EGO 56V leaf blower, which I adore, failed after 6 months. then my problems really began.

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My EGO 56V leaf blower, which I adore, failed after 6 months. I called home depot and got numerous different answers about warranty procedures. One person said just bring in the blower and not the accessories, yet when I brought it in, the guy behind the desk said they needed everything, batteries and charger. Crap. Now my problem is that I have 3 batteries and two chargers, because I have a chain saw too and hate having a dead battery in the middle of my jobs. He now says to bring all my stuff in to the store. then they want 100$ to send it in to repair it in case its not under warranty. Crap. the blower only costs $100 by itself so why am I bothering?? I'm actually kind of pissed at this point. It seemed like a good product and good warranty until it failed and the warranty stuff is useless. GRRRR
 Henry
hfletcher@orthogroup.com
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Henry Fletcher

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Posted 4 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Henry, we're so sorry to hear about all of your troubles.  Our customer service team is here to help.  We can get this sorted out for you.  Please give us a call at 1-855-346-5656 and we'll do what is necessary to get you up and running.