My ego 1521s weed eater came in the box with the round green piece completely off. What can I do?

  • 1
  • Question
  • Updated 2 months ago
  • Answered
Green round piece was off weed wacker in the box 1521s
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carol

  • 72 Points
  • disappointed; had to return the 1st one to Home Depot

Posted 2 months ago

  • 1
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Rick Fortson

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I know this is not much help but, I’d take it back.
In a heartbeat.
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Ken, Champion

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Official Response
I agree with Rick. Makes me wonder whether someone else opened the box or messed with it. It’s an easy swap.
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Oregon Mike, Champion

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Thirding, take it back. 

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Beth Walsh

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I work at Home Depot. Where did you buy it? Send it back? EGO. What's the official reason and fix for this.?
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Oregon Mike, Champion

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Beth, EGO no longer plays on this site so it's unlikely you'll see a response from them.