my 56V battery is flashing red and yellow and won't charge.

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  • Updated 5 years ago
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I have a fairly new mower, just used a handful of times since I bought it last fall. The battery wouldn't charge when I got it out to mow. It flashes red and yellow. Is the issue the battery or the charger? What are my options?
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Royal Tyler

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Posted 5 years ago

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Blue Angel, Champion

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Official Response
Royal, Ego just posted an announcement on the home page stating they're having trouble with their phones.  Send them an email as Rob suggested.
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Denise C

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Official Response
Hi Royal! We want to apologize for the technical difficulties we were experiencing at the beginning of the week regarding our phone lines. I do see that you called in on Wednesday and spoke with Susan, and that during your call you were able to get the battery and charger working properly. If you have any further concerns or issues with these, or any other EGO product, please do not hesitate to contact us.