My 5.0 EGO batter will no longer charge at all.

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  • Updated 2 years ago
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My 5.0 EGO battery for my EGO mower will no longer charge at all. It simply flashes red when in the charger all the time. I tried another charger, and same thing. Would Ego replace this even though it has been three years?
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Brent Kabat

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Posted 2 years ago

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Official Response
The 5.0 Ah batteries have barely been out for three years --- they came out right after I bought my mower in May 2015. So check your receipt or warranty registration to see if you're within that three-year warranty window.

Ego doesn't rebuild batteries, so that isn't an option.

You can call customer service at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).

Call earlier in the day to avoid long wait times.