My 21" self-propelled mower won't start.

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  • Problem
  • Updated 9 months ago
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My 21" self-propelled mower won't start. The lights and self-propel work, but the engine won't come on. All summer it's been running for a few minutes, then cuts off. Sometimes the battery or mower flashes different color lights or a solid light. I wait a few minutes, then run a few minutes etc...But now, it won't come on at all. Battery appears just fine. I don't have a large area to mow and I never let my grass get too long. Worked just fine all of last year, it's about 1 1/2 years old.
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Posted 9 months ago

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Official Response
The good news is your mower has a 5 year warranty. Give EGO CS a call and they will take care of you.
Call early in the day to try and avoid hold times.
They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).