My 15" String Trimmer won't release string

I have a 56V Lithium-Ion 15" String Trimmer which I purchased recently. It's working fine except that it won't release the string after tapping the head on the ground (on both concrete and lawn). I tried to feed the string through the hole in the head and wind it up in the direction of the arrow until both ends are about 4-5 inches. Then I tap the head on the ground while in operation but the length of the string still remains the same. I've done this couple of time with the same result. If I manually push the head with my hand, should I expect it to release the string? Does anybody have the same problem?

Kevin Kim

100 Points

Posted 1 year ago

1 year ago

Oregon Mike, Champion

72,462 Points

Is this a new trimmer or one you've been using awhile and it was feeding line before? If new, try tapping the head more firmly. You might just be tapping it too lightly.
In reading your post, it seems you tried to rewind the string? Maybe it's not wound quite right?
Which model of 15" trimmer is it?

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1 person likes this

1 year ago

Kevin Kim

100 Points

This is a new trimmer and it is 15 in. 56-Volt Lithium-ion Electric Cordless String Trimmer w/Rapid Reload Head. Maybe I tap the head too lightly. I'll try it more firmly and will let you know. Thanks.

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1 year ago

Blue Angel, Champion

180,008 Points

Also remember that the string feed depends on centrifugal force, so having the trimmer at maximum speed helps.

If you are pulling on the string by hand while pressing the head it should release more string.