Mowing at an incline/bumps stop my mower motor

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  • Updated 2 months ago
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This is my 2nd year with the EGO. This year, as soon as I hit a bump, lift the front wheels to turn it around, or go down/up a very low edge (2 inches) the motor turns off. Not quickly as if it were an emergency stop, just slowly whirs down. I press on the key then the trigger, and it starts again no problem.

I have many bumps on my lawn, and I turn often. It can quit on me over 70 times in less than 30 minutes. Infuriating, annoying.

Green clamps are properly locked, battery is in place. It's been getting worse over the last 4 weeks. Any ideas? I always store my mower standing up. Might this affect some sort of position detector responsible to create an emergency stop of the motor if the mower flips over by accident for example?
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Simon Rioux

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  • frustrated

Posted 4 years ago

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Denise C

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Official Response
 Hi Simon! Thanks for your post and we are sorry to hear that your mower slowly dies after running over bumps or at an incline. This is definitely not normal and we'd like to assist you further. I have located your account, however you did not provide your phone number so if you could either send an email to support@egopowerplus.com with your contact number so that I can call you back; -or- give us a call at 855-346-5656 at your convenience so we can help you. We look forward to speaking with you.
(Edited)