Mower dies no warning!

  • 2
  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: duplicate

Well guess the fun is over! 

On my 3rd mow ego mower just up and randomly dies.  Battery light remains green Handle is fully extended and locked.  No grass buildup, grass is flowing normally out side discharge.

Sometimes normal startup procedure works other it just makes a clicking noise.  After a few attempts it restarts.  Runs for little bit and dies again. 

Any suggestions or should I just return it?  This was my 3rd mow and was starting to think this thing might actually do the job.


Photo of Doug

Doug

  • 286 Points 250 badge 2x thumb

Posted 5 years ago

  • 2
Photo of Jennifer VandeWater

Jennifer VandeWater, Community Manager

  • 80,828 Points 50k badge 2x thumb
Official Response
Doug, we are sorry to hear about your mower.  It seems like you did everything correctly.  Please call our customer service department so we can further troubleshoot your issues.  We're available at 1-855-346-5656 Monday through Friday from 8:30AM - 8:00PM EST (Saturday and Sunday from 10:00AM - 6:00PM EST).  We're here to help!