mower won't start. Plug battery in and a red light comes on...

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  • Updated 10 months ago
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I have a 21" mower, and love it. Recently I haven't been able to start the mower. I have tried everything the trouble shooting guide has to offer. When I plug the battery in a red light on the mower comes on. I have 2 batteries and both are at full charge and still work on my other Ego products. I know its not the battery. Blades on the mower still rotate freely. I have called he customer service and have been on hold for about an hour until i give up. Also tried giving a call back number. They never called me back. Would like to at least email customer service but can't seem to find a contact. Can anyone help? Please! my Lawn is getting forest like and I don't feel like weed whacking the whole half acre.
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Austin Amaro

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Posted 10 months ago

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Blue Angel, Champion

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Official Response
Austin, give them a call early in the morning to avoid long hold times. Once you get through they'll fix you up.