Mower Won't Start (just purchased)

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  • Updated 4 years ago
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Mower worked great for about 10 minutes and now it will not start.  Green light on the battery is on, battery is fully charged, and the head lights work.  When holding the safety key and pulling the bail switch I can hear a faint whine or whistle noise but the motor does not spin up.  any ideas?

Thanks,

Jim

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Jim Svare

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Posted 4 years ago

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Official Response
If you take out the battery, tip the mower over and can spin the blade freely, then clearly something else is wrong.  This is absolutely an issue for Customer Service.  Drop them an email or call them.  Sounds like either an electrical issue, motor braking engaged, or a number of other misc. issues.  We can try to help, but in the end your quickest fix is either take it back for a an exchange (90 days with Home Depot) or call Customer Service.