Mower wont run very long

  • 2
  • Problem
  • Updated 1 month ago
  • In Progress
Mower shuts off in a matter of seconds. Battery is fully charged.
Photo of Kurt

Kurt

  • 82 Points 75 badge 2x thumb

Posted 1 month ago

  • 2
Photo of Oregon Mike

Oregon Mike, Champion

  • 26,788 Points 20k badge 2x thumb
Official Response
Which mower?
If your mower is less than 90 days old and you bought it at Home Depot, you can take it back for return/exchange. Your mower has a 5 year warranty. Battery has 3 year warranty. If over 90 days, give customer service a call. Best to call early in the day to avoid hold times.
They can be reached at 1-855-EGO-5656 (1-855-346-5656) from 8:30AM - 8:00PM EST (Monday - Friday) & 10:00AM - 6:00PM EST (Saturday & Sunday).