Mower will not star, but the rails are extended & battery is fully charged!

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  • Updated 5 years ago
  • Solved
  • (Edited)
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Mower will not start.  The rail have been extend and clamped down.  there seems to be no issues on the rails.  The battery is fully charged, double check to see if the mower was getting power and the lights turn on.  The green button is in the hole with nothing blocking it, but the mower will not start.  What wrong?
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Jeffrey Wyatt

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Posted 5 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Hi Jeffrey, we are curious about what's going on here as well.  Can you report back and let us know what you've found with your key?  It sounds like, other than the key, you did everything correctly.  We want to help.  Please feel free to give us a call at 1-855-346-5656 so we can troubleshoot with you while on the phone and you're next to your mower.