Mower headlights always on and can't be turned off.

  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: duplicate

I have an issue with my EGO mower. As soon as the battery is inserted, the headlights turn on straight away and cannot be turned off.

I've tried lots of things to try and turn them off, from pressing the headlight switch normally, pressing it multiple times in a row, holding it down for 10 seconds or more, pressing it while the mower is running and also not running, and pressing it while the battery is out - but nothing will turn the headlights off.

So whenever the battery is clipped in the lights are always on, meaning I can't store the battery in the mower between uses (unless you hit the battery eject button but leave it in the dock, disconnected).

More of an annoyance than a critical issue, but the mower is only 6 months old and any help is appreciated.

Photo of Sean

Sean

  • 100 Points 100 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Jennifer VandeWater

Jennifer VandeWater, Community Manager

  • 80,768 Points 50k badge 2x thumb
Official Response
Sean, did you get a hold of our customer service team for help (1-855-346-5656)?  Please keep us posted.  All of the suggestions here were correct and what I would have suggested too. If you take the battery out and the lights are still on, there's definitely something wrong but your mower has a 5 year warranty and we stand behind our products.