Mower goes on overload every 5 min

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  • Updated 5 years ago
  • Solved
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I just bought the ego mower 1 week ago. And after almost a whole day getting the gras in my backyard cut, I was so frustrated I wanted to go right back to the store and ask for my money back. A $500 mower and I couldn't get 1 lane done without that piece going into overload mode. Max I got 1.5 lanes done before it shut down on me and I had to wait about 1-2 min till it would start up again. So frustrating. And I actually doubt that the battery lasted 45 min. Any idea what that overload is about? And yes, the deck was clean.
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Posted 5 years ago

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Official Response
Sounds like your grass is too high/thick. If this is not the case there may be something wrong with your mower and you'll need to contact customer service: