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I followed the Basic troubleshooting steps. The motor is cool, the battery is fully charged. I set it and reset it. The battery lights up green when you push the button. The handles are fully extended and locked in place and they make the proper clicking noise.
I have pushed the key in and each time I push it in and pull the lever back and hear a click.
The Motor/blade spins freely, by hand, Also there is no debris underneath the deck.
THe Headlamps headlights do NOT turn on.