More than 4 months at home depot to fix, not fixed yet.

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  • Updated 2 years ago
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As instructed I Left my Mower for repair at home depot last November. I never get it back. I think you should give me new one. That one is taking forever. Remember that I paid to use it well for five years. I just missed 5 months of use because is broken for more that 5 months and you are not able to fix it or give a new one.
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Gerson F Borges

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Posted 2 years ago

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Jennifer VandeWater, Community Manager

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Official Response
Gerson, we can look into this service repair for you (and for anyone else that ever experiences this). Please give our customer service team a call and we'll research the issue for you. We can find out about any repairs pending at the Home Depot and can escalate issues such as this. 4 months is unacceptable to us as well! We'll need all of your information and will need to know the Home Depot where you dropped it off. We want to help. We can be reached at 1-855-346-5656 until 8:00PM EST on weekdays.